Frequently Asked Questions
Everything you need to know about your Red Run shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days, while express options are available for 1-2 day delivery. Shipping is free on all orders over $150 within the continental United States.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fit notes in the product description.
Which payment methods do you accept?
Red Run accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
Are Red Run products ethically manufactured?
Yes, we are committed to sustainable fashion. All our garments are produced in certified factories that ensure fair wages, safe working conditions, and a reduced carbon footprint.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.